At Junaid Treks, we are committed to providing a seamless and efficient shipping experience for our customers. Below are the details of our shipping policy, including processing times, shipping methods, and additional information.
1. Shipping Time
- Orders are typically processed and dispatched within 2-3 business days from the date of order confirmation.
- Once your order is shipped, you will receive an email confirmation with tracking details (if applicable) to monitor the progress of your delivery.
- Delivery times may vary based on your location, but we aim to deliver all orders within 7-10 business days after dispatch. Delivery may take longer during peak seasons or due to factors beyond our control, such as weather conditions or courier delays.
2. Shipping Method
- We offer cash on delivery as the payment method, and all orders will be shipped using trusted local courier services.
- Delivery charges will be calculated at checkout based on your shipping address.
- We currently ship to most regions. If your location is not available for shipping at checkout, please contact us for further assistance.
3. Order Confirmation and Processing
- After placing your order, you will receive an email confirming the details of your purchase. Please review the order details carefully.
- If there are any issues with your order, such as incorrect shipping details, please contact us immediately at [email protected] to make corrections before your order is shipped.
4. Shipping Delays
- While we strive to ensure timely delivery, certain circumstances may cause delays. These include public holidays, inclement weather, or unforeseen courier service disruptions. We appreciate your understanding and patience in these situations.
5. Delivery Issues
- If there is a problem with your delivery (e.g., missed delivery, delayed package), please contact the courier directly using the contact information provided in your shipment confirmation email.
- For any other shipping-related issues, feel free to reach out to us at [email protected].
6. Shipping to Multiple Addresses
- At this time, we can only ship to one address per order. If you wish to ship items to multiple addresses, please place separate orders for each destination.
7. Shipping Restrictions
- We currently only offer shipping within specific regions. Please verify your shipping location during checkout to ensure we can deliver to your address.
We strive to make the shipping process as smooth as possible and are always here to help with any questions or concerns. If you have any inquiries about your order or our shipping policy, please do not hesitate to contact us at [email protected].
Thank you for choosing Junaid Treks! We look forward to supporting your outdoor and travel adventures.